International travelers can always choose to apply for a Sri Lanka Visa directly through the official Government of Sri Lanka website. Our platform is privately operated and not affiliated with the Sri Lankan government. We offer professional assistance and support services designed to simplify the visa process and help applicants avoid errors or delays.

Below are the enhanced service features we provide, which are not included in the government’s official Sri Lanka Visa portal:

Refund & Cancellation Policy

The official portal does not permit cancellations or refunds once an application is submitted. However, we allow applicants to request a refund of our service fee within 4 hours of submitting their documents on our platform.

Professional Application Review

Before submitting any application, our team thoroughly checks all details and uploaded documents to minimize mistakes that could lead to rejection or delays on the official system.

24/7 Email Assistance

We offer round-the-clock email support for applicants who require help, clarification, or updates throughout their Sri Lanka Visa application process.

Visa Copy Retrieval

We securely maintain approved Sri Lanka Visa records for up to 12 months from the date of issue. If an applicant misplaces their visa, they may request an additional copy at any time during this period.

Real-Time Status Updates

Applicants receive timely updates regarding:

Application progress

Requests for additional documents from authorities

Notifications of approval or rejection (with relevant references)

This ensures applicants always stay informed.

Easy Re-application Support

Returning applicants do not need to refill every detail. Using their passport number, we help auto-populate previously submitted information to save time and reduce errors.

Multi-Language Support

To assist applicants from various regions, we offer support in multiple international languages, in addition to English. This helps overcome communication or form-filling challenges.

Guided Assistance via Email or Phone

Our trained support team provides personalized guidance throughout the application process, ensuring applicants understand each step clearly.

Multiple Payment Methods

We offer a wider selection of payment options—credit/debit cards, net banking, mobile wallets, and PayPal—providing greater flexibility compared to the limited choices on the official portal.

No Extra Transaction Charges

While the official website may include additional bank processing or transaction fees, our platform does not impose any extra banking charges on applicants.